TY - GEN
T1 - Understanding the use and impact of learning analytics on student experience management in the UK higher education sector
AU - Kika, Claudette
AU - Duan, Yanqing
AU - Cao, Guangming
PY - 2016
Y1 - 2016
N2 - Information systems have always been seen as an essential enabler for the success of the modern organisations. This is also very evident for Higher Education Institutions (HEIs) worldwide. Driving by the need to improve student experience, Learning Analytics (LA) has been a rapidly growing area of interest in UK HEIs. However, there is very limited literature on the use and impact of LA in the Higher Education sector. This research aims to close this gap by developing a better understanding of the use and impact of LA on student experience management. A qualitative methodology is employed by adopting an exploratory case study and semi-structured interviews with key stakeholders across UK HEIs. This research-in-progress paper will provide background information, identify research gaps, explain the research methodology and process, discuss the preliminary findings and framework so far, and present the future work and expected contributions.
AB - Information systems have always been seen as an essential enabler for the success of the modern organisations. This is also very evident for Higher Education Institutions (HEIs) worldwide. Driving by the need to improve student experience, Learning Analytics (LA) has been a rapidly growing area of interest in UK HEIs. However, there is very limited literature on the use and impact of LA in the Higher Education sector. This research aims to close this gap by developing a better understanding of the use and impact of LA on student experience management. A qualitative methodology is employed by adopting an exploratory case study and semi-structured interviews with key stakeholders across UK HEIs. This research-in-progress paper will provide background information, identify research gaps, explain the research methodology and process, discuss the preliminary findings and framework so far, and present the future work and expected contributions.
KW - Absorptive capacity
KW - Higher education institutions (HEIs)
KW - Learning analytics
KW - Student experience management
UR - https://www.scopus.com/pages/publications/85011024141
M3 - Conference contribution
AN - SCOPUS:85011024141
T3 - Pacific Asia Conference on Information Systems, PACIS 2016 - Proceedings
BT - Pacific Asia Conference on Information Systems, PACIS 2016 - Proceedings
PB - Pacific Asia Conference on Information Systems
T2 - 20th Pacific Asia Conference on Information Systems, PACIS 2016
Y2 - 27 June 2016 through 1 July 2016
ER -