The Role of Quality Measurements in Enhancing the Usability of Mobile Learning Applications during COVID-19

Mohammed Amin Almaiah; Fahima Hajjej; Rima Shishakly; Abdalwali Lutfi; Ali Amin; Ali Bani Awad

doi:10.3390/electronics11131951

The Role of Quality Measurements in Enhancing the Usability of Mobile Learning Applications during COVID-19

Mohammed Amin Almaiah
, Fahima Hajjej
, Rima Shishakly
, Abdalwali Lutfi
, Ali Amin
, Ali Bani Awad

King Faisal University
Princess Nourah Bint Abdulrahman University
Jordan University of Science and Technology

Research output: Contribution to journal › Article › peer-review

48 Scopus citations

Abstract

Despite numerous studies offering some evidence about the significance of quality measurements in enhancing the success of m-learning applications, there are still limited studies about the role of quality measurements in promoting the usability of mobile learning systems. Therefore, our study explores the role of quality measurements in promoting the usability of m-learning systems during COVID-19. The results revealed that the service quality, information quality and system quality are the most important factors affecting mobile learning usability among learners during COVID-19. Moreover, these findings are valuable for classifying the significance of these quality elements, which provide guidance on assigning quality aspects to improve this mobile learning usage during COVID-19 in higher education institutions.

Original language	English
Article number	1951
Journal	Electronics (Switzerland)
Volume	11
Issue number	13
DOIs	https://doi.org/10.3390/electronics11131951
State	Published - 1 Jul 2022

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being
SDG 4 Quality Education

Keywords

COVID-19
distance learning
mobile learning
quality measurements

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10.3390/electronics11131951

Cite this

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title = "The Role of Quality Measurements in Enhancing the Usability of Mobile Learning Applications during COVID-19",

abstract = "Despite numerous studies offering some evidence about the significance of quality measurements in enhancing the success of m-learning applications, there are still limited studies about the role of quality measurements in promoting the usability of mobile learning systems. Therefore, our study explores the role of quality measurements in promoting the usability of m-learning systems during COVID-19. The results revealed that the service quality, information quality and system quality are the most important factors affecting mobile learning usability among learners during COVID-19. Moreover, these findings are valuable for classifying the significance of these quality elements, which provide guidance on assigning quality aspects to improve this mobile learning usage during COVID-19 in higher education institutions.",

keywords = "COVID-19, distance learning, mobile learning, quality measurements",

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AU - Hajjej, Fahima

AU - Shishakly, Rima

AU - Lutfi, Abdalwali

AU - Amin, Ali

AU - Awad, Ali Bani

PY - 2022/7/1

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AB - Despite numerous studies offering some evidence about the significance of quality measurements in enhancing the success of m-learning applications, there are still limited studies about the role of quality measurements in promoting the usability of mobile learning systems. Therefore, our study explores the role of quality measurements in promoting the usability of m-learning systems during COVID-19. The results revealed that the service quality, information quality and system quality are the most important factors affecting mobile learning usability among learners during COVID-19. Moreover, these findings are valuable for classifying the significance of these quality elements, which provide guidance on assigning quality aspects to improve this mobile learning usage during COVID-19 in higher education institutions.

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KW - distance learning

KW - mobile learning

KW - quality measurements

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ER -

The Role of Quality Measurements in Enhancing the Usability of Mobile Learning Applications during COVID-19

Abstract

UN SDGs

Keywords

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