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Should I accommodate you? Cross-cultural code-switching behaviours of global virtual team members during swift trust formation

  • University Utara Malaysia
  • University of Wollongong

Research output: Contribution to journalArticlepeer-review

6 Scopus citations

Abstract

This conceptual paper explores the process of cross-cultural code-switching (C3S) between high-context (HC) and low-context (LC) global virtual team members during the knowledge-sharing and social network exchanges. We will introduce a cross-cultural code-switching framework in a virtual setting and develop propositions to explain how GVT members attempt to switch their communicative behaviour based on two theoretical lenses: Giles communication accommodation theory (1973) and Hall high-context and low-context theory (1976). This paper offers several propositions to illuminate the process of code-switching behaviours among GVT members during the socialisation process and explores how these behaviours help develop swift trust. It considers whether developing swift trust is possible and, if so, how. We will provide future research directions in our concluding remarks.

Original languageEnglish
Pages (from-to)157-171
Number of pages15
JournalInternational Journal of Networking and Virtual Organisations
Volume26
Issue number3
DOIs
StatePublished - 2022
Externally publishedYes

Keywords

  • CAT
  • Cross-cultural code-switching behaviour
  • GVTs
  • Malaysia
  • communication accommodation theory
  • communication styles
  • communicative behaviour
  • global virtual teams
  • high-context and low-context cultures
  • knowledge sharing

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