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Public Perception of the Fifth Generation of Cellular Networks (5G) on Social Media

  • Kia Dashtipour
  • , William Taylor
  • , Shuja Ansari
  • , Mandar Gogate
  • , Adnan Zahid
  • , Yusuf Sambo
  • , Amir Hussain
  • , Qammer H. Abbasi
  • , Muhammad Ali Imran
  • University of Glasgow
  • Edinburgh Napier University
  • Queen Mary University of London

Research output: Contribution to journalArticlepeer-review

11 Scopus citations

Abstract

With the advancement of social media networks, there are lots of unlabeled reviews available online, therefore it is necessarily to develop automatic tools to classify these types of reviews. To utilize these reviews for user perception, there is a need for automated tools that can process online user data. In this paper, a sentiment analysis framework has been proposed to identify people’s perception towards mobile networks. The proposed framework consists of three basic steps: preprocessing, feature selection, and applying different machine learning algorithms. The performance of the framework has taken into account different feature combinations. The simulation results show that the best performance is by integrating unigram, bigram, and trigram features.

Original languageEnglish
Article number640868
JournalFrontiers in Big Data
Volume4
DOIs
StatePublished - 18 Jun 2021

Keywords

  • 5G
  • machine learning
  • mobile network quality
  • opinion mining
  • sentiment analysis

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