TY - GEN
T1 - Managerial Information Processing in the Era of Big Data and AI – A Conceptual Framework from an Evolutionary Review
AU - Xu, Mark
AU - Duan, Yanqing
AU - Ong, Vincent
AU - Cao, Guangming
N1 - Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2023
Y1 - 2023
N2 - Information processing forms an essential part of managerial behavior in the decision-making process. With big data and intelligent technologies available, business environment becomes ever dynamic and challenging, e.g. the impact of the COVID-19 pandemic, the rise of misinformation and disinformation, etc., this paper aims to examine the emerging patterns of managerial information processing from both individual and organizational perspectives. This research identifies three driving forces based on an evolutionary review of studies and theories related to information processing behavior and develops a theoretical framework, which provides valuable implications on managerial information processing and organizational responses and calls for reduction of information needs on routine tasks, a shift of managers’ information attention towards uncertainties, and increased capabilities and responsibilities in analytics and AI within an effective digital governance framework.
AB - Information processing forms an essential part of managerial behavior in the decision-making process. With big data and intelligent technologies available, business environment becomes ever dynamic and challenging, e.g. the impact of the COVID-19 pandemic, the rise of misinformation and disinformation, etc., this paper aims to examine the emerging patterns of managerial information processing from both individual and organizational perspectives. This research identifies three driving forces based on an evolutionary review of studies and theories related to information processing behavior and develops a theoretical framework, which provides valuable implications on managerial information processing and organizational responses and calls for reduction of information needs on routine tasks, a shift of managers’ information attention towards uncertainties, and increased capabilities and responsibilities in analytics and AI within an effective digital governance framework.
KW - Digital Governance
KW - Human-Computer Interaction
KW - Information Processing
KW - Information Processing Behavior
UR - https://www.scopus.com/pages/publications/85168992463
U2 - 10.1007/978-3-031-33258-6_55
DO - 10.1007/978-3-031-33258-6_55
M3 - Conference contribution
AN - SCOPUS:85168992463
SN - 9783031332579
T3 - Lecture Notes in Networks and Systems
SP - 611
EP - 621
BT - Information Technology and Systems - ICITS 2023
A2 - Rocha, Álvaro
A2 - Ferrás, Carlos
A2 - Ibarra, Waldo
PB - Springer Science and Business Media Deutschland GmbH
T2 - International Conference on Information Technology and Systems, ICITS 2023
Y2 - 24 April 2023 through 26 April 2023
ER -