Examining the Higher Education Students’ Perception in the UAE on ChatGPT Challenges Impacted Usage Behaviour Using the Technology Acceptance Model (TAM)

Rima Shishakly; Rawan Abukhait; Muhammad Nisar Khan

doi:10.1007/978-3-032-00450-5_53

Examining the Higher Education Students’ Perception in the UAE on ChatGPT Challenges Impacted Usage Behaviour Using the Technology Acceptance Model (TAM)

Rima Shishakly
, Rawan Abukhait
, Muhammad Nisar Khan

College of Business Administration

Ajman University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Scopus citations

Abstract

This study examines the impact of ChatGPT AI tools on student usage behavior in higher education in the UAE. A survey of 565 students, analyzed through structural equation modeling (SEM), results indicated a positive relationship between perceived usefulness and the selected factors such as reliance on ChatGPT, plagiarism concerns, biases, ethical considerations, user interface proficiency, and subject matter limitations using the framework of the Technology Acceptance Model (TAM). The results revealed that the perceived usefulness of the factors supported by AI tools significantly shaped students’ perceptions and positively influenced their usage of ChatGPT.

Original language	English
Title of host publication	IoT and Digital Transformation
Subtitle of host publication	Innovating Business Models for the Connected World, ICBT 2024
Editors	Bahaaeddin Alareeni, Allam Hamdan
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	513-525
Number of pages	13
ISBN (Print)	9783032004499
DOIs	https://doi.org/10.1007/978-3-032-00450-5_53
State	Published - 2025
Event	International Conference on Business and Technology, ICBT 2024 - Oxford, United Kingdom Duration: 21 Nov 2024 → 22 Nov 2024

Publication series

Name	Lecture Notes in Networks and Systems
Volume	1575 LNNS
ISSN (Print)	2367-3370
ISSN (Electronic)	2367-3389

Conference

Conference	International Conference on Business and Technology, ICBT 2024
Country/Territory	United Kingdom
City	Oxford
Period	21/11/24 → 22/11/24

Keywords

Actual Usage
ChatGPT
TAM

Access to Document

10.1007/978-3-032-00450-5_53

Cite this

Shishakly, R., Abukhait, R., & Khan, M. N. (2025). Examining the Higher Education Students’ Perception in the UAE on ChatGPT Challenges Impacted Usage Behaviour Using the Technology Acceptance Model (TAM). In B. Alareeni, & A. Hamdan (Eds.), IoT and Digital Transformation: Innovating Business Models for the Connected World, ICBT 2024 (pp. 513-525). (Lecture Notes in Networks and Systems; Vol. 1575 LNNS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-032-00450-5_53

Shishakly, Rima ; Abukhait, Rawan ; Khan, Muhammad Nisar. / Examining the Higher Education Students’ Perception in the UAE on ChatGPT Challenges Impacted Usage Behaviour Using the Technology Acceptance Model (TAM). IoT and Digital Transformation: Innovating Business Models for the Connected World, ICBT 2024. editor / Bahaaeddin Alareeni ; Allam Hamdan. Springer Science and Business Media Deutschland GmbH, 2025. pp. 513-525 (Lecture Notes in Networks and Systems).

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title = "Examining the Higher Education Students{\textquoteright} Perception in the UAE on ChatGPT Challenges Impacted Usage Behaviour Using the Technology Acceptance Model (TAM)",

abstract = "This study examines the impact of ChatGPT AI tools on student usage behavior in higher education in the UAE. A survey of 565 students, analyzed through structural equation modeling (SEM), results indicated a positive relationship between perceived usefulness and the selected factors such as reliance on ChatGPT, plagiarism concerns, biases, ethical considerations, user interface proficiency, and subject matter limitations using the framework of the Technology Acceptance Model (TAM). The results revealed that the perceived usefulness of the factors supported by AI tools significantly shaped students{\textquoteright} perceptions and positively influenced their usage of ChatGPT.",

keywords = "Actual Usage, ChatGPT, TAM",

author = "Rima Shishakly and Rawan Abukhait and Khan, \{Muhammad Nisar\}",

note = "Publisher Copyright: {\textcopyright} The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.; International Conference on Business and Technology, ICBT 2024 ; Conference date: 21-11-2024 Through 22-11-2024",

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language = "English",

isbn = "9783032004499",

series = "Lecture Notes in Networks and Systems",

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Shishakly, R , Abukhait, R & Khan, MN 2025, Examining the Higher Education Students’ Perception in the UAE on ChatGPT Challenges Impacted Usage Behaviour Using the Technology Acceptance Model (TAM). in B Alareeni & A Hamdan (eds), IoT and Digital Transformation: Innovating Business Models for the Connected World, ICBT 2024. Lecture Notes in Networks and Systems, vol. 1575 LNNS, Springer Science and Business Media Deutschland GmbH, pp. 513-525, International Conference on Business and Technology, ICBT 2024, Oxford, United Kingdom, 21/11/24. https://doi.org/10.1007/978-3-032-00450-5_53

Examining the Higher Education Students’ Perception in the UAE on ChatGPT Challenges Impacted Usage Behaviour Using the Technology Acceptance Model (TAM). / Shishakly, Rima ; Abukhait, Rawan; Khan, Muhammad Nisar.
IoT and Digital Transformation: Innovating Business Models for the Connected World, ICBT 2024. ed. / Bahaaeddin Alareeni; Allam Hamdan. Springer Science and Business Media Deutschland GmbH, 2025. p. 513-525 (Lecture Notes in Networks and Systems; Vol. 1575 LNNS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Shishakly, Rima

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AU - Khan, Muhammad Nisar

N1 - Publisher Copyright: © The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.

PY - 2025

Y1 - 2025

N2 - This study examines the impact of ChatGPT AI tools on student usage behavior in higher education in the UAE. A survey of 565 students, analyzed through structural equation modeling (SEM), results indicated a positive relationship between perceived usefulness and the selected factors such as reliance on ChatGPT, plagiarism concerns, biases, ethical considerations, user interface proficiency, and subject matter limitations using the framework of the Technology Acceptance Model (TAM). The results revealed that the perceived usefulness of the factors supported by AI tools significantly shaped students’ perceptions and positively influenced their usage of ChatGPT.

AB - This study examines the impact of ChatGPT AI tools on student usage behavior in higher education in the UAE. A survey of 565 students, analyzed through structural equation modeling (SEM), results indicated a positive relationship between perceived usefulness and the selected factors such as reliance on ChatGPT, plagiarism concerns, biases, ethical considerations, user interface proficiency, and subject matter limitations using the framework of the Technology Acceptance Model (TAM). The results revealed that the perceived usefulness of the factors supported by AI tools significantly shaped students’ perceptions and positively influenced their usage of ChatGPT.

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KW - TAM

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Shishakly R , Abukhait R, Khan MN. Examining the Higher Education Students’ Perception in the UAE on ChatGPT Challenges Impacted Usage Behaviour Using the Technology Acceptance Model (TAM). In Alareeni B, Hamdan A, editors, IoT and Digital Transformation: Innovating Business Models for the Connected World, ICBT 2024. Springer Science and Business Media Deutschland GmbH. 2025. p. 513-525. (Lecture Notes in Networks and Systems). doi: 10.1007/978-3-032-00450-5_53

Examining the Higher Education Students’ Perception in the UAE on ChatGPT Challenges Impacted Usage Behaviour Using the Technology Acceptance Model (TAM)

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Keywords

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