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Do web users care about banner ads anymore? The effects of frequency and clutter in web advertising

  • West Virginia University
  • Hansei Universi

Research output: Contribution to journalArticlepeer-review

28 Scopus citations

Abstract

This study investigates the effects of frequency of exposure to banner ads and ad clutter in web pages upon online users' psychological responses. In a 7 (frequency 1 through 7) × 2 (clutter vs. non-clutter) between-participants factorial experiment, participants (N = 250) were randomly assigned to one of fourteen news websites, each with 20 separate pages of news stories and animated banner ads downloaded from variouswebsites. Results indicated that frequency of exposure is a powerful psychological cue affecting users'memory, attitudes, and behavior. However, contrary to expectation, banner clutter does not lead to negative effects on recall, attitudes, and behavior. Negative impact of banner clutter was significant only on ad recognition.

Original languageEnglish
Pages (from-to)288-302
Number of pages15
JournalJournal of Promotion Management
Volume16
Issue number3
DOIs
StatePublished - Jul 2010
Externally publishedYes

Keywords

  • Banner advertising
  • Frequency
  • Internet
  • Repetition
  • Tedium

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