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Design and Implementation of Business Intelligence Framework for a Global Online Retail Business

  • Princess Sumaya University for Technology
  • American University of Ras Al Khaimah

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

6 Scopus citations

Abstract

Due to the intense competition in today's online retail environment, companies seek to enhance their strategies by adopting effective analytical techniques and infrastructure, allowing them to quickly analyze critical information that supports decision-making. A Business intelligence (BI) framework can promptly fulfill such needs by processing massive amounts of collected data from multiple sources and representing them in a way companies can utilize in their strategic decisions. This research paper presents a detailed design and implementation of a BI framework for the online retail business industry. It includes requirement analysis, data modeling, BI framework design, and the implementation of descriptive and predictive analytic tools to provide insights and decision support for retail businesses. Moreover, the paper details the implementation of various machine learning algorithms used in sales predictive analytics, such as Linear Regression, Lasso Regression, XGBoost, Random Forest, and LSTM. Interactive charts are provided to assist decision-makers in carrying informed decisions.

Original languageEnglish
Title of host publication2022 International Conference on Emerging Trends in Computing and Engineering Applications, ETCEA 2022 - Proceedings
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781665477093
DOIs
StatePublished - 2022
Event2022 International Conference on Emerging Trends in Computing and Engineering Applications, ETCEA 2022 - Karak, Jordan
Duration: 23 Nov 202225 Nov 2022

Publication series

Name2022 International Conference on Emerging Trends in Computing and Engineering Applications, ETCEA 2022 - Proceedings

Conference

Conference2022 International Conference on Emerging Trends in Computing and Engineering Applications, ETCEA 2022
Country/TerritoryJordan
CityKarak
Period23/11/2225/11/22

Keywords

  • Business Intelligence Architecture
  • Dashboards
  • Descriptive Analysis
  • Machine Learning
  • Online Retail
  • Predictive Analysis
  • Sales Prediction

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