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Collaborative and Social Media SaaS (Software as a Service) Cloud Computing Services’ Adoption and Acceptance Model on the Millennials: Conceptual Model

  • Ghilan Al Madhagy Taufiq-Hail
  • , Shafiz Mohd Yusof
  • , Ramadhan Abdo Musleh Alsaidi
  • , Saleh R. Alanazi
  • , Adel M. Sarea
  • University Utara Malaysia
  • University of Wollongong
  • Technical and Vocational Training Corporation
  • Ahlia University

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

1 Scopus citations

Abstract

Collaborative and social media SaaS cloud services emerged as one promising technology to meet the demand of high connectivity, collaboration, and reliability, while achieving cost-effective solutions. However, scarcity of empirical works has been devoted to the higher education sector represented by the millennials at university campus. This work tries to fill this gap and proposes an integrated model of Theory of Planned Behaviour (TPB) and Technology Acceptance Model (TAM) to understand the dominant factors of the adoption of the collaborative and social media that are cloud-based services and applications. The purpose of the study is to formulate the conceptual model: A review of the literature.

Original languageEnglish
Title of host publicationStudies in Computational Intelligence
PublisherSpringer Science and Business Media Deutschland GmbH
Pages111-131
Number of pages21
DOIs
StatePublished - 2021
Externally publishedYes

Publication series

NameStudies in Computational Intelligence
Volume935
ISSN (Print)1860-949X
ISSN (Electronic)1860-9503

Keywords

  • Collaborative and social media services
  • Integrated models
  • SaaS cloud computing
  • TAM and TPB
  • Technology acceptance and adoption

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