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Career adaptability and employee turnover intentions: The role of perceived career opportunities and orientation to happiness in the hospitality industry

  • Muhammad Imran Rasheed
  • , Fevzi Okumus
  • , Qingxiong Weng
  • , Zahid Hameed
  • , Muhammad Shahid Nawaz
  • Islamia University
  • University of Central Florida
  • University of Science and Technology of China
  • Khwaja Fareed University of Engineering & Information Technology

Research output: Contribution to journalArticlepeer-review

119 Scopus citations

Abstract

Employee turnover is an important concern for organizations in the hospitality industry. Drawing on career construction theory (CCT), this paper demonstrates how career adaptability is related to hospitality employee turnover intentions. Suggesting orientation to happiness (OTH) as an underlying reason, this study collected three waves of data from employees working in hotels of varying star ratings situated in the eastern region of the People's Republic of China. Study results found career adaptability to be negatively related to employee turnover intentions via OTH. In addition, perceived career opportunity (PCO) was determined to be an important boundary condition in that the mediated relationship was weaker when lower levels of PCO were present. This study offers specific theoretical and practical implications for the hospitality industry.

Original languageEnglish
Pages (from-to)98-107
Number of pages10
JournalJournal of Hospitality and Tourism Management
Volume44
DOIs
StatePublished - Sep 2020
Externally publishedYes

Keywords

  • Career adaptability
  • Hospitality
  • Orientation to happiness
  • Perceived career opportunities
  • Turnover intentions

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