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An investigation of the role of justice in turnover purposes, job satisfaction, and organizational citizenship practice in the hospitality industry

  • Tim Chen
  • , Hayat Tasawar
  • , Mourad Monsour
  • , Joseph M. Bison
  • , John C.Y. Chen
  • Ton Duc Thang University
  • Quaid-I-Azam University
  • University of Zimbabwe
  • University of Urban and Regional Planning
  • BRAC University

Research output: Contribution to journalArticlepeer-review

Abstract

In contemporary decades, the study of craftsmen at work has been frequently disquieted with their level of fulfillment and the factors that contribute to this satisfaction. However, the difference in the level of satisfaction between male and female workers has received limited attention. This study attempts to assess the level of job satisfaction among indigenous male and female employed in the individual and government quarters. A questionnaire was composed for this study and disseminated in the three main precincts of the Kingdom in separate organizations as well as governmental auspices. A random sample of 1000 employees executed the outlines. Elevation and compensation were found among the most important factors of displeasure among the domestic employees.

Original languageEnglish
JournalAfrican Journal of Hospitality, Tourism and Leisure
Volume7
Issue number4
StatePublished - 2018
Externally publishedYes

Keywords

  • Commitment
  • Extrinsic factors
  • Generational differences
  • Intrinsic factors
  • Job satisfaction

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